Services available to you

If you are struggling with any mental health concerns, there are a number of different ways you can get support. This page provides information on local mental health services available to you.

However, if a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.

If you require non-urgent, medical advice and are unsure of the help you need, you can access NHS 111. NHS 111 is a non-emergency number which is available 365 days a year, 24 hours a day. You can access it by dialling 111 or online at Fully trained advisors will ask questions in order to signpost you to the most appropriate service. 

For more information on the options available to you, you can visit NHS Choices. This is an NHS website that provides information and signposting on a range of physical and mental health issues and guides you to your nearest support organisations.

Your GP is also available to provide information about a range of offline and online mental health support. If you are not already registered with a local GP you can do so here


In an emergency or crisis:

The Crisis Team

If you are experiencing a mental health crisis, please call the crisis team on 01772 773433. You can self-refer into this specialist mental health service, but it is advised that you are registered with a GP practice. 


For immediate, life threatening emergencies, call 999.


Non-emergency options:

Mental Health Services (Lancashire and South Cumbria Foundation Trust)

There are a number of services available through the Lancashire and South Cumbria Foundation Trust (LSCFT), details of which can be found on the LSCFT website. 

For more information on any of the below services, please click the links. 

For a full list of LSCFT services, click here. 


Wellbeing and Mental Health helpline

If you are experiencing mental health difficulties, the Wellbeing and Mental Health helpline is an information and listening service, available Monday - Friday, 7pm-11pm, Saturday and Sunday, 12pm-12am.

Simply dial, 0800 915 4640 (FREEPHONE).

Click here to view the Lancashire care mental health helpline website.


The Positive Lifestyle Team

The positive Lifestyle Team is part of the Mental Health Network and covers the Central area of LSCFT (Preston/Chorley and South Ribble).  The team provide individual assessments and can sign-post to appropriate services or offer interventions as available through the Positive Lifestyle Team (PLT).  This may take the form of 1.1 or group work interventions around healthy living and wellbeing and physical health monitoring provided within clinics.  

To visit their website, click here


Every Mind Matters

Every Mind Matters 'Your Mind Plan' is an online tool which includes a free NHS-approved action plan to help you deal with stress and anxiety, boost your mood, improve your sleep and help you feel more in control.

Every Mind Matters

By following this link, you will find a 'Your Mind Plan' quiz. By answering five questions, the quiz will generate top tips and advice tailored to you. 

The Haven (Central Lancashire)

The Haven is a welcoming and non-judgemental place, run by The Richmond Fellowship Mental Health Charity. Their mission is #MakingRecoveryReality. 

They offer a range of support services, from drop-in centres to group talking sessions with an aim to build confidence and self-esteem and help individuals to develop links within their community.

The Haven

Working on an individual basis, they will try to help you to tackle any barriers which might be stopping you from living a fulfilling life. Further to this, they offer holistic support in all areas affecting wellbeing including employment, finances, accommodation and social activities.

A key aspect of their community based services is that they’re delivered in partnership with peer support workers, who have lived experience of mental ill health. They use their own personal experiences of recovery to provide crucial support and expertise to everyone we work with.

From Monday 20th January to Sunday 19th May 2020, a second Haven will also be available to anyone aged 18+ struggling socially and emotionally with life challenges or to anyone in crisis.

The Chorley Haven, based at 120 Chapel Lane, Coppull PR7 4PN, is openfrom 10am – 10pm, 7 days a week, between the above dates. 

The service is prior referral only by telephone on 0330 008 3677.

For more information, visit their website

Time to Change

Time to Change offers a range of resources with a vision to end mental health discrimination by changing the way people think and act about mental health problems.

From personal stories to sign-posting to support services, tips to getting involved to starting conversations, there offer a variety of strategies to help you manage your mental wellbeing. 


Visit their website by clicking here

Bipolar UK 

Bipolar UK is a national charity dedicated to supporting individuals with the much misunderstood and devastating condition of bipolar, their families and carers.

Bipolar UK

There are a range of different ways you can access support:

  • Peer support line - receive a call back within 3 working days from a staff member or
    volunteer who has been aff ected by the illness themselves. To arrange a call back, leave a message on 0333 323 3880 or email
  • Peer support groups - receive peer support in a group environment. It is free to
    attend and no booking is required. To find you local support group, click here
  • eCommunity - an online forum for everyone aff ected by bipolar. Join via the website by clicking here.
  • Employment support - open to both employers and employees, our Employment Support offers practical support, training and resources. Get in
    touch at


Big White Wall 

Big White Wall is a safe online community of people who are anxious, down or not coping who support and help each other by sharing what’s troubling them, guided by trained professionals.

Available 24/7, Big White Wall is completely anonymous so you can express yourself freely and openly. Professionally trained Wall Guides ensure the safety and anonymity of all members. 

If you are aged 16+ and living in Chorley, South Ribble or Greater Preston, you can join Big White Wall for free by going to and entering your postcode.



Kooth Kooth offers free, safe and anonymous online support for young people. (Monday – Friday 12pm – 10pm, Saturday – Sunday 6pm – 10pm). You can chat to friendly counsellors, read articles written by young people, get support from the Kooth community and write in a daily journal. 

For more information, visit


Tribal Project

Tribal Project is a charity based in Preston which offers drug, alcohol and mental heath recovery services.

Tribal Project They pride themselves on being a 'outwardly facing, non-judgemental' organisation, run solely by people who have a past experience of addictive behaviours. 

From offering financial advice to writing CV's, they offer a range of services and are committed to helping individuals make positive changes. 

For more information, visit their website


Red Rose Recovery

Red Rose Recovery is a recovery infrastructure organisation.

Red Rose Recovery They can provide a network of support which includes helping you to find activities or any training opportunities you might wish to pursue. These opportunities can help with relationships, housing, education, and employment.

Red Rose Recovery also works with the Lancashire User Forum (LUF). This is an open and friendly forum which you can attend at any time. It's a place to meet people with similar interests and aspirations. Likewise, you can listen to talks or take part in workshops.


To find out more, visit the Red Rose Recovery website. 


Veteran's Gateway

Veteran's Gateway provides the first point of contact for veterans seeking support. The organisation puts veterans and their families in touch with the most appropriate support services for information and advice – from healthcare and housing to employability, finances, personal relationships and more.

Veterans Gateway

For more information, visit the Veteran's Gateway Website